I will have been with the agency for 14 years this coming April 2021.” Jack Riggen, IT Coordinator for VistabilityĪ Response to Windows 7 Remote Desktop End of SupportĪsked about the needs of Vistability for a remote access solution, Jack mentioned the difficulties related to the end of Windows 7 support. IT’s been the best, most rewarding job I’ve ever had. Having spent what at the time was the first half of my IT career in a corporate environment, I was eager to be involved in something with purpose beyond the corporate shareholder appeasement and profit-driven motives of a large company. Vistability was the perfect place to put my IT expertise to use for a greater good, and feeling like what I did had some meaning.

“What inspired me to apply was the mission of the agency, which supports and advocates for the developmentally disabled community and their families in Contra Costa County. “I applied for a job with Vistability shortly after being laid off from my previous job with Longs Drug Stores, having worked there for 14 years in various IT functions from the Helpdesk up to project management for the hardware support department.

“ I am the sole IT person on staff and am responsible for all IT related infrastructure development, maintenance, and troubleshooting.” TSplus Interviewed Jack Riggen, IT Coordinator for Vistability. Services are provided at 13 agency locations and in hundreds of homes, businesses, and community settings, county-wide. Their vision has always and continues to guide everything they do. Known for providing high quality, cost-effective services, the association serves over 1,000 children and adults in Contra Costa County every day. Vistability was founded by parents and family members of people with intellectual and developmental disabilities. Vistability was founded in 1962. The organization is a non-profit, community-based organization-their mission is to enhance and enrich the lives of children with special needs and adults with intellectual and developmental disabilities, including autism, cerebral palsy, epilepsy, and similar conditions. They provide direct services and advocacy to assist those they serve in achieving their highest level of personal independence and self-sufficiency. Interview – Jack Riggen, IT Coordinator at Vistability

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